Account Deletion Request
To request the deletion of your account, please follow these steps:
- Send an email to our support team at [email protected].
- In your email, clearly state that you wish to delete your account.
- Please provide the email address associated with your account for verification purposes. We may ask you to prove you own that email address
- Specify the types of data you wish to be deleted from your account. Refer to our Data Deletion Policy below for details on the types of data you can request to delete.
Data Deletion Policy
Upon receiving your request, we will process the deletion of the data you specify. The types of data you can request to delete include:
- Personal identification information (e.g., name, email address)
- User-generated content you specify (e.g., inventories, products, backups)
- Usage data and analytics
Please note that some data will be retained for legal and regulatory compliance:
- Transaction records for financial auditing purposes
If you do not specify the types of data to delete, we will assume you are requesting the deletion of all personal data.