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Latest FAQ

How to activate a one-month trial license?

You can activate a free one-month PRO trial by using any paid PRO feature in the mobile app.

How to activate it

  1. Install the mobile app on Android or iOS.
  2. Try to use any paid PRO feature such as Low Stock Alerts or Expiration Dates.
  3. The free one-month trial will be activated for your account.

Important notes

  • No credit card required: You can activate the trial without entering any payment information.
  • Automatic cancellation: The trial automatically expires after one month. You will not be charged unless you actively subscribe.
  • Platforms: The PRO trial works across Android, iOS, and Web.

Testing Scanner+ features

For Scanner+ features, we offer 50 free scans instead of a time-based trial. These are activated automatically as soon as you install the mobile app so you can test the scanning capabilities immediately.

Does the trial license provide access to all features?

Yes. The trial license gives you full access to explore virtually all features across Android, iOS, and Web, so you can evaluate the complete product experience.

Trial limitations

  • Export restrictions: Excel, CSV, and print report exports are limited to 100 rows per export during the trial period.
  • Paid licenses do not have a row limit for exported files.
How to try the app with my team before purchasing?

You can test the app's collaborative features using the free one-month PRO Team Trial. This allows multiple users to experience synchronized inventory management together.

How to activate the Team Trial

  1. Go to the trial activation page: https://web.mobileinventory.net/team_trial
  2. Enter your email address.
  3. Ask your team members to install the app.

Team Trial details

  • No credit card required: Payment details are not needed to start the Team Trial.
  • Automatic cancellation: The trial expires automatically after one month and you will not be charged.
  • Platforms: Team members can collaborate on Android, iOS, and the Web app.
I purchased your app. Where do I get the invoices from?

Invoices are issued by Google, Apple, or Stripe depending on where you purchased the subscription.

  • Android purchases: Invoices are issued by Google. Download them from Google Payments.
  • iOS purchases: Invoices are issued by Apple. Download them from Apple.
  • Web app purchases: Invoices are issued by our company through Stripe. Download them from our Web app.
Is it possible to add new features to the app?

Yes. We review feature requests and prioritize fixes and broadly useful improvements over company-specific work.

Share your idea at web.mobileinventory.net/feedback or see Requesting New Features for the information that helps us evaluate it.

  • Bugs: fixed first when possible.
  • Small broadly useful features: often considered for upcoming releases.
  • Larger broadly useful features: evaluated for the roadmap.
  • Company-specific development: may require separate scoping and pricing.
Can I log into my account on multiple devices at the same time?

No, simultaneous logins on multiple devices are not supported.

You can switch between devices by logging out on one device and logging in on another, but using the same account on two devices at the same time is not possible. This limitation helps ensure data integrity and system security.