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Multiple user synchronization

Multi-User Sharing allows teams to work together on a single inventory from Android, iOS, or Web. Whether you’re managing a warehouse or a multi-location business, your data stays synced—even when working offline.

Multi-user sharing

What You Can Do

  • Share your inventory with teammates
  • Collaborate to add, edit, and review entries
  • Receive real-time updates as changes happen
  • Restore access to inventories across devices

Availability

  • Available with a Pro Sync license
  • Each user needs their own license
  • Compatible with Android, iOS, and Web
  • Offline mode supported: syncs when reconnected
  • One device per user: simultaneous login not supported
  • Usage limits apply—see our High Usage Policy

Requirements

Before sharing inventories, ensure each team member:

  • Is connected to the internet (for login and sync)
  • Is logged in on a single device
  • Has an active Pro Sync license

How to Share an Inventory

Step 1 – Log In on One Device

Ensure team members are logged in on just one device:

  • Open the Inventories screen
  • Tap the menu icon (top-left)
  • Select your user profile and log in

Login screen

Each user must be logged in on only one device

Step 2 – Choose the Inventory to Share

Select the inventory you want to share. Any team member can do this.

Step 3 – Add Users One by One

  • Long press the inventory to share
  • Select “Share” from the menu
  • Tap the plus icon to add users
  • Enter the email of each team member to grant access

Sharing inventory

Invite users by email to collaborate on an inventory

Best Practices

  • Ensure good connectivity when syncing after offline use
  • Monitor your usage to stay within the High Usage Policy

Troubleshooting & FAQ

Q: What if a user logs in on two devices?
A: The system allows only one session per user. Logging in on a second device will sign out the first and may cause sync issues.

Q: Can this be used offline?
A: Yes. All changes are saved locally and synced once online.

Q: Do I need to manage licenses?
A: Yes. Each user must have their own Pro Sync license to access shared inventories.

Q: Are updates shown instantly to others?
A: Yes, as long as all devices are online. Offline updates sync once connected.

Q: Can I share inventories from the Web version?
A: Yes. Sharing is supported on Android, iOS, and Web platforms.

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