Privacy Policy

Last document update: 22nd of Oct 2024

Summary

Introduction

Thank you for using MobileInventory! Here we describe how we collect, use, and handle your personal data when you use our websites, software, and services (“Services”)

At MobileInventory, we’re serious about the security of the data on our servers and the protection of the privacy of our users. We continually take steps to protect your information against loss, misuse, unauthorized access, unauthorized disclosure, manipulation, or destruction.
This Privacy Policy describes how the data is handled at MobileInventory.

Your personal data at MobileInventory

When you use MobileInvenory, you send pieces of data to MobileInventory; this can be a name, an e-mail address, or other information. Other data is generated implicitly by your use of MobileInventory, e.g. log data. We use this information for internal analytical purposes to improve the product for you. Furthermore, we employ other companies to perform tasks on our behalf and may need to share this information with them to provide services to you. We do not sell your personal data to third parties.

Log data and Crash data

MobileInventory records certain requests and transactions in log files. This log data is used for troubleshooting, statistics, analytics, quality assurance, and monitoring system security and can be analyzed to that end. MobileInventory can publish anonymous statistics under the condition that no personally identifiable information can be derived from such statistics.

MobileInventory also uses several analytics providers, such as Google Analytics, Google Firebase Analytics, Sentry.io, to compile usage statistics. These services are provided by Google, Inc. Their privacy policies can be found at:

• https://www.google.com/privacy
• https://firebase.google.com/support/privacy
• https://sentry.io/privacy/

MobileInventory works with Google Firebase to report any bug affecting our Android App.
If either app crashes during normal use, the app will send certain information about the incident to Firebase. This information consists of the device type, OS version, and certain hardware information about your mobile device, and the time of the crash, the state of the application at the time of the crash, and stack traces. The information does not include your IP address or any other information that could be used to identify you or your mobile device individually and does not include any other information from your mobile device

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service

Social Login

MobileInventory employs third-party tools to provide you with the convenience you are used to from elsewhere on the internet to sign in to MobileInventory with one click (so-called “social login”). Some of these tools can track your actions when you interact with them. At MobileInventory, you can sign in with Google or your email/password. Please refer to the terms of the respective providers for further guidance:
Google
https://policies.google.com/privacy

Inactive accounts

MobileInventory can delete user accounts if they remain inactive (i.e. not accessed) for 1 year or longer.

Unauthorized access

MobileInventory implements several mechanisms to prevent unauthorized access to inventories, accounts, or other data.
User accounts are protected by passwords. You should choose a secure password and ensure its confidentiality to prevent unauthorized access to your account.

Communication between you and MobileInventory

If you send MobileInventory a message, this message can be stored to process it, to compile statistical information, to improve our services and support, or to get in touch with you.

Where the data is being stored

Around the world. To provide you with the Services, we may store, process, and transmit data in the United States and locations around the world—including those outside your country. Data may also be stored locally on the devices you use to access the Services.

Payment processing

Payment processing

MobileInventory supports the following payment processing providers:

• Google Play Payments
• Stripe
• Apple Pay

You can find their privacy policies here:

• Google Play: https://support.google.com/googleplay
• Stripe: https://stripe.com/privacy
• Apple Pay: https://www.apple.com/legal/privacy/data/en/apple-pay

Sharing personal information

MobileInventory may share personal information with other companies or individuals only in the following limited circumstances:
(i) MobileInventory has your consent;
(ii) MobileInventory has good faith that there is a legal obligation to share the data;
(iii) MobileInventory needs to access or share the data to protect the security of the service or other users’ data;
(iv) MobileInventory needs to access or share the data to protect MobileInventory’s rights and property or to enforce the Terms of Service.

Data retention

We shall only retain Your Personal Data for as long as is legally necessary or in accordance with the purpose for which they were Processed. If we carry out analyses, we shall store Your Personal Data until the analysis has been concluded. If we store Your Personal Data on the basis of a contractual relationship with you, these data will remain stored for at least the duration of the contractual relationship and at most for the duration of the limitation periods within which any claims may be brought by or against us, or for the duration of statutory or contractual duties of retention.

Your Control and Access of Your Personal Data

If you would like to submit a data access request, request that your personal data be deleted, or object to the processing of your personal data, please email us at [email protected]

Your rights

You have the following rights regarding your personal data:

1. Right to Access
– Request a copy of your personal data
– Receive information about how we process your data
– Response time: Within 30 days

2. Right to Rectification
– Correct inaccurate personal data
– Complete incomplete personal data
– Response time: Within 15 days

3. Right to Erasure
– Request deletion of personal data
– Applies when data is no longer necessary
– Exceptions: Legal obligations, legitimate interests

4. Right to Data Portability
– Receive your data in a structured format
– Transfer your data to another service provider
– Available for automated processing

5. Right to Object
– Object to processing based on legitimate interests
– Object to direct marketing
– Object to automated decision-making

6. Right to Restrict Processing
– Temporarily limit how we use your data
– Available during accuracy disputes
– Available during verification of overriding grounds

How to Exercise Your Rights:
1. Submit a request to [email protected]
2. Verify identity using government-issued ID
3. Receive confirmation within 5 business days
4. Get full response within 30 days

Data Breach Notification

What Constitutes a Data Breach

A data breach occurs when there is unauthorized access, disclosure, alteration, or destruction of your personal data. This includes:

• Unauthorized access to our databases
• Ransomware attacks
• Loss or theft of devices containing personal data
• Accidental disclosure of personal information
• Malicious attacks resulting in data exposure

Our Response

In the event of a data breach that affects your personal information, we will:

1. Initial Response (Within 24 hours)
   • Investigate the scope and cause of the breach
   • Take immediate steps to contain and mitigate the breach
   • Activate our incident response team
2. Notification (Within 72 hours) We will notify you without undue delay when the breach is likely to result in a high risk to your rights and freedoms. The notification will include:
   • The nature of the breach
   • Categories of data affected
   • Approximate number of individuals affected
   • Likely consequences of the breach
   • Measures taken or proposed to address the breach
   • Steps you can take to protect yourself
3. Follow-up Actions
   • Provide regular updates about the breach and our response
   • Offer assistance such as credit monitoring when appropriate
   • Implement additional security measures to prevent future incidents

How We Will Notify You

• Primary notification via email
• Secondary notification through our mobile app
• Public notification on our website when required
• Direct contact for seriously affected users

Your Rights Following a Breach

You have the right to:

• Receive clear information about the breach’s impact on your data
• Request details of the security measures implemented post-breach
• File a complaint with relevant supervisory authorities
• Terminate your account and request data deletion

Contact Information for Breach-Related Queries

For any questions or concerns about a data breach, contact our Data Protection Officer immediately at:

• Email: [email protected]
• Emergency hotline: [Add emergency contact number]

We maintain records of all data breaches, including the facts surrounding the breach, its effects, and the remedial action taken.

Contact person

If you have questions regarding data protection, need information, or want your personal data to be deleted, please contact our data protection office via email:
[email protected]
The contact details for our Data Protection Officer are as follows:

Alexandru Busuioc
Bino Solutions S.R.L.
Carrer de la Creu dels Molers, 19, 08004 Barcelona

Changes

MobileInventory reserves the right to update this Privacy Policy at any time. The most current version of this policy is available at https://support.mobileinventory.net/articles/privacy-policy